Terms Of Service

This terms and conditions page refers to the use of the ClaimMyRefund website www.ClaimMyRefund.co.uk whether as a guest or a registered user. By using this site, you indicate that you accept these terms of use and agree to abide by them.

Using ClaimMyRefund.co.uk

Access to this ClaimMyRefund.co.uk website is permitted at our descretion, ClaimMyRefund.co.uk reserve the right to withdraw or change the services ClaimMyRefund.co.uk provide without notice. ClaimMyRefund.co.uk will not be liable if this ClaimMyRefund.co.uk website is unavailable at any time or for any period.

From time to time, ClaimMyRefund.co.uk may restrict access to some parts of the ClaimMyRefund.co.uk website, or the entire ClaimMyRefund.co.uk website, to registered and public users.

ClaimMyRefund.co.uk reserves the right to disable any user account, at any time and without the need to provide a reason.

You are also responsible for ensuring that all persons who access the ClaimMyRefund.co.uk website through your internet connection are aware of these terms, and that they comply with them.

Intellectual property rights

ClaimMyRefund.co.uk is the owner or the licensee of all intellectual property rights in our Services, and in the material published on it.  Those works are protected by copyright laws and treaties around the world.  All such rights are reserved.

You may print off one copy, and may download extracts, of any page(s) from our Services for your personal reference and you may draw the attention of others within your organisation to material posted on our Services.

You may not modify the paper or digital copies of any materials you have printed off or downloaded in any way, and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text.

Our status (and that of any identified contributors) as the authors of material on our Services must always be acknowledged and you hereby waive all moral rights to the same.

Application change and update

ClaimMyRefund.co.uk aim to update our Services regularly, and may change the content at any time. If the need arises, ClaimMyRefund.co.uk may suspend access to our Services, or close them indefinitely. Any of the material on our Services may be out of date at any given time, and ClaimMyRefund.co.uk is under no obligation to update such material.

limit liability

The services provided by ClaimMyRefund.co.uk is supplied without any guarantees, conditions or warranties. To the extent permitted by law, ClaimMyRefund.co.uk, other members of our group of companies and third parties connected to us hereby expressly exclude:

  • All conditions, warranties and other terms which might otherwise be implied by statute, common law or the law of equity.
  • Any liability for any direct, indirect or consequential loss or damage incurred by any user in connection with our services or in connection with the use, inability to use, or results of the use of our ClaimMyRefund.co.uk website or service and any materials posted on them, including, without limitation any liability for:
  • loss of income or revenue;
  • loss of business;
  • loss of profits or contracts;
  • loss of anticipated savings;
  • loss of data;
  • loss of goodwill;
  • wasted management or office time; and
  • for any other loss or damage of any kind, however arising and whether caused by tort (including negligence), breach of contract or otherwise, even if foreseeable.

The ClaimMyRefund.co.uk website and services is not affiliated with Transport for London (TFL) and does not have the right to accept or reject claims on behalf of TFL, or otherwise act on behalf of Transport for London (TFL) in anyway. The Company shall have no liability whatsoever for decisions made by Transport for London (TFL) in respect of any refunds. The Company cannot and does not give any guarantee that any application for a refund will be successful. In addition, in the event that Transport for London (TFL) modify the application form with the effect that the Services do not work, the ClaimMyRefund.co.uk shall not be liable for any refund Services that fail as a result of such modification.

Information about you and your visits to our Services

ClaimMyRefund.co.uk process and manage information about you in accordance with our Privacy Notice.

General provisions

The invalidity or unenforceability of any provision (in whole or part) of these terms and conditions shall not affect the validity or enforceability of the remaining provisions (in whole or part). The whole or part of any provision which is held by a court of competent jurisdiction to be invalid or unenforceable shall be deemed deleted from these terms and conditions.

These terms and conditions are personal to you. You shall not be entitled to assign this Agreement in whole or in part to any third party without ClaimMyRefund.co.uk's prior written consent.

These terms and conditions represent the entire agreement between ClaimMyRefund.co.uk and you and supersede any previous arrangements.

Any failure by ClaimMyRefund.co.uk to enforce any of the terms of these terms and conditions shall not be considered to be a waiver of them or the right to subsequently enforce any terms of these terms and conditions.

A person who is not a party to these terms and conditions shall have no right under UK legislation, including the Contracts (Rights of Third Parties) Act 1999, to enforce any provision of these terms and conditions but this shall not affect any right or remedy of a third party which exists or is available apart from that Act.

Irrespective of the country from which you access or use the ClaimMyRefund.co.uk website, your use of this ClaimMyRefund.co.uk website is governed in accordance with the laws of England and Wales to the non-exclusive jurisdiction of whose courts you are deemed to have submitted.